Privacy Policy
01
Introduction
AILevel ("we," "us," or "our") operates ai-level.app. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our platform, including our courses, assessments, and certificate programs.
By using AILevel, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our platform.
02
Information We Collect
We collect information you provide directly to us when you create an account, purchase a course, or contact us for support:
- Account information: Your name and email address when you register.
- Course progress: Lesson completions, quiz scores, and assessment results. This data is stored locally in your browser via localStorage and synchronized with your account.
- Payment information: Payments are processed by Gumroad. We do not store your credit card number, billing address, or any payment credentials — these are handled entirely by Gumroad under their own privacy policy.
- Usage analytics: Anonymized data about how you interact with the platform (pages visited, time spent, features used) to help us improve AILevel.
- Support communications: Messages you send us via the contact form or email.
03
How We Use Your Information
We use the information we collect for the following purposes:
- Course delivery: To provide access to purchased courses, track your progress, and personalize your learning experience.
- Certificate issuance: To verify your identity and assessment results when issuing completion certificates.
- Account management: To create and maintain your account, process transactions, and send important account-related communications.
- Customer support: To respond to your questions, troubleshoot issues, and resolve disputes.
- Product improvement: To understand how learners use the platform and make it better over time.
- Legal compliance: To comply with applicable laws, regulations, and legal processes.
We will not use your information for marketing communications without your explicit consent.
04
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We use Gumroad for payment processing and may use analytics providers to understand platform usage. These third parties process data on our behalf under data processing agreements and are prohibited from using your data for their own purposes.
- Legal requirements: We may disclose your information if required by law, court order, or government regulation.
- Business transfers: In the event of a merger or acquisition, your information may transfer to the acquiring entity, subject to the same privacy protections.
05
Data Security
We take the security of your personal information seriously. We implement industry-standard measures including HTTPS encryption for all data transmitted between your browser and our servers.
Your course progress, quiz scores, and learning data are stored locally on your device via your browser's localStorage. This means your learning data stays on your device and is not transmitted to our servers unless you explicitly sync your account.
No method of electronic storage or transmission is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at hello@ai-level.app.
06
Your Rights
You have the following rights regarding your personal data:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may ask us to correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Portability: You may request your data in a structured, machine-readable format.
- Objection: You may object to certain types of processing of your personal data.
To exercise any of these rights, please contact us at hello@ai-level.app. We will respond to all requests within 30 days.
07
Cookies
We use a minimal number of cookies to operate the platform effectively:
- Session cookies: Temporary cookies that keep you logged in during a session. These are deleted when you close your browser.
- Analytics cookies: Anonymized cookies that help us understand how visitors use the platform, such as which pages are most visited. We do not use these cookies to identify individuals.
You may disable cookies in your browser settings at any time. Note that disabling cookies may affect the functionality of certain features, including staying logged in to your account.
08
Contact
If you have questions about this Privacy Policy, or wish to make a data request, please contact us:
Email: hello@ai-level.app
Website: ai-level.app
We take privacy inquiries seriously and will respond promptly, typically within one business day.